Customer Service

Customer Service

Professional Technical Team
Product cycle worry-free service
  • Pre-sales service

    Enquiry hotline

    Enquiry hotline

    7*24h pre-sales service advisory hotline, to provide the company's product introduction, project quotation and other pre-sales advisory services
    Customized demand

    Customized demand

    We will deeply customize technical solutions by professional engineers according to your needs
  • In-sale service

    Specially-assigned project

    Specially-assigned project

    We will provide you with 1V1 sales engineer services to assist you in the selection of differentiated product needs and provide efficient and professional deeply customized solutions
    Product testing

    Product testing

    We have established a sound quality tracking and testing mechanism, before the product out of the warehouse to carry out a comprehensive test, and determine whether all aspects of the product performance is good, in line with the warehouse standards before shipping to your audience
    Professional training

    Professional training

    We will provide you with product instructions and detailed information, and arrange technical engineers to carry out professional installation guidance and training on the use of your staff, and strive to solve the problems that may occur in the use of the installation
  • After-sales service

    After-sales hotline

    After-sales hotline

    7*24h after-sales technical service advisory hotline, rapid response to product after-sales feedback.
    After-sales tracking

    After-sales tracking

    2-hour after-sales quick response time, understanding and collecting product problems and faults, providing after-sales maintenance services such as operation debugging, troubleshooting, product repair, and technology upgrades to ensure your normal production.